Voice Order Automation

Cardinal Bakery β€” live voice order agent

A call comes in from a business customer. It travels through our carrier, the PBX, and the telephony edge, then reaches the voice order agent, which takes the order in natural conversation and hands a clean order record to GlobalBake. Only the agent box below is live in this demo β€” everything else is mocked so you can see the full pipeline.

🌐
Lumen WAN
Carrier SIP trunk
mocked
β†’
πŸ“ž
Ultatel PBX
IVR β†’ route order line
mocked
β†’
πŸ”
Telephony Edge
Webhooks β†’ our API
mocked
β†’
πŸ€–
Voice Order Agent
STT Β· LLM Β· DB Β· TTS
live
πŸŽ™οΈ STT
🧠 LLM
πŸ—„οΈ DB (read-only)
πŸ”Š TTS
β†’
🏭
GlobalBake ERP
Order received
mocked
Conversation Idle
Tip: real calls use the phone microphone. Here you can type or speak into your browser mic.
Agent internals (live)
Order delivered to GlobalBake
Waiting for a completed call…